Chapter-1

  1. FOR INDUSTRY USERS:
    1. Useful web links to related topics in each chapter
    2. Suggested answers to discussion questions given in each chapter
  2. FOR STUDENTS & RESEARCH SCHOLARS:
    1. Multiple-choice questions to test your understanding of the concepts learned.
    2. Web links to useful sites to help you start further research on topics covered
    3. Suggested answers to discussion questions given in each chapter
  3. FOR TRAINERS AND SPEAKERS:
    1. Customizable power point presentations to help you prepare training sessions
    2. Suggested answers to discussion questions given in each chapter
    3. Highlight of key points in each topics covered

 

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